We provide government website design and tools tailored to individual organisations, municipalities, suburbs or cities services. Our full government web development service packages make it simple for you to begin your online marketing campaign.
Government website design and development for local, state and federal organisations, includes all the things you need to generate citizen interaction and satisfaction, ensure streamlined operations, improved citizen service levels, and enhanced accountability. With a unique system for citizens to interact with governments, schedule and pay for government services. We have helped numerous government departments better manage their electronic communications.
We have worked closely with government agencies in Sydney to deliver web-based solutions for real government business needs and problems. The needs of government, charities and associations are a little different from standard corporate website design and development.
For example, the NSW Government is committed to providing individuals, businesses and other agencies with easy-to-find information about the NSW Government and the services it offers. A consistent and user-friendly experience for visitors to Government websites by standardising key elements is required. NSW Government websites must be instantly recognisable. TWMG, not only can provide these key website elements, but also create a 'gravitas' look and feel, and consistent user experience government websites need for effective information delivery.
We are determined to deliver government departments of low or high profile the best web solutions. Regardless of your government level, constituents attempt to contact you each and every day - whether by telephone, email, or website visits. These channels need to be properly managed for maximum efficiency and effectiveness. TWMG can provide an effective website solution tailored to your government needs.
Our recent appointment to the NSW Government Panel Contract for Provision of ICT Services for Whole of Government is a great win for us.
We also like to think it's a great win for government agencies that are seeking to extract more value from the online channel. After all, agility and sophistication are the order of the day when it comes service provision and meeting the diverse needs of today's citizens – and TWMG has the depth of experience in online marketing to ensure that government agencies get just that.
We have strong experience in the government sector already and have built strong relationships at all tiers of government.
TWMG is delighted to be a part of the ICT panel and looks forward to assisting government agencies to boost their online marketing programs.
Whether your government organisation is a small police or fire department or a large city or suburb; we can help you with building a new website and/or developing a professional redesign of your existing website.
Through our experiences working with municipalities, we have found that more often than not, government websites are outdated in terms of appearance, data, capabilities and organisation. Additionally, we have observed that these websites lack a consistent look and feel among the multitude of sites. It is imperative that government department and municipal websites have a consistent look and feel. If each government agency site looks and feels different from every other one and is organised uniquely, the customer faces a confusing and frustrating hunt for information. No matter how good any individual site may be, if there is no consistency or coherence among the multitude of sites the customer must search. The overall effect is one of complexity and confusion.
In an effort to hide the complexity and reduce the confusion for the customer, local and state governments have shifted towards a 'consistent user experience' for the online environment. This is a move toward customer-centric service and content delivery. The implementation of the 'consistent user experience', CUE, standard across all government internet websites will assist visitors in locating the information and services they need more easily and enabling them to navigate from one site to another with familiarity. Our expert website designers have helped various sizes and types of municipal organisations to create or redesign their websites while improving the experience that their constituents have when visiting their organisation online.
TWMG's website specialists can design or redesign the following types of municipal websites:
TWMG offers a complete set of software solutions for governments designed to manage every citizen touch point including integrated solutions and the web content management solutions. Offering powerful functionality and scalability, our software solutions for governments ensure streamlined operations, improved citizen service levels, and enhanced accountability.
With years of providing web software solutions to local government, TWMG have developed an in-depth understanding of the unique requirements of governments, and the solutions essential to meeting these requirements. Whether the requirement is to centralise financial operations, offer citizens online payment capability, or track citizen requests more efficiently, our software solutions provide governments with the tools they need to improve efficiencies of back-office operations and enhance citizen service.
TWMG can provide superior and consistent customer experiences and web content management designed specifically for government, from the ground up.
Government websites are among the most heavily trafficked online destinations. They are vital information sources for businesses, the media, citizens, non-governmental organisations, foreign counterparts etc.
The issue of achieving better website ROI from these initiatives is increasing; putting pressure on the departments' IT and Marketing staff to justify the need and derived benefits from this 'liability'.
As an online marketing services agency, we free your IT department from having to either install new software and hardware, hire new employees or even learn new skills. Our website consultants will take on the task of tailoring, planning, implementing and managing the entire strategy to ensure that each of your objectives is met on a continuous basis.
A very important fact is that our technology was specially designed to be easily leveraged by Government websites for enhanced website analytics and personalised communication with their online visitors, to make content more effective, navigation more user-friendly, customer service more enhanced and for online objectives to be achieved easier.
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