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Dorf

Website Development, Corporate

Client

For over 50 years the name Dorf has been at the forefront of Australian tapware. With an extensive range of inspirational products for bathrooms, kitchens and laundries Dorf has built a world-wide reputation based on innovation, technology and style. 

 

Objectives - Enhancing the Dorf Difference Online

When you choose Dorf you are assured that the products you have selected are of the highest quality craftsmanship and manufacture. Dorf tapware incorporates the latest innovations in water saving technology guaranteed to minimise water usage without compromising on performance. With a serious intent to leverage the internet to enhance the dorf experience and generate interest and leads from customers, Dorf approached The Website Marketing Group for a web-site redesign and assistance in promotion of their Dorf products online.

 

Solutions

The Website Marketing Group redesigned the website by improving usability, enhancing the call to action relating to products and implemented a concept, which distinguished the brand’s website apart from its competitors. 

This involved:

A simple but professionally finished CSS based graphic design overlaid upon a database structure and content managed system to allow Dorf to better manage their products and content without downtime or negative impact. The Website Marketing Group extended the brand's colour and typeface throughout the website reassuring consistency was employed. The strategy behind the architecture was to infuse the products search into all of the sections of About Us, Products, My selection, Inspiration Gallery, Special Offers, Sustainability, Media, Concepts Centre and Store Locator to draw users to the Dorf products. 

A database driven CMS to ensure optimum management and update efficiency of products and content. The Website Marketing Group developed a product search selector based on Name/ Product No., Category, Range and SubType. Each product is identified with a description, features, cost, technical details, full range, recommendations and downloads. In a similar way, a store locator was also developed for consumers to find their nearest Dorf stockist to see and purchase Dorf products. 

Extra features and technologies used to maximise engagement and reduce the bounce rate. This included: Flash animation and video incorporated into the intro; incorporating links to other bathroom manufacture brands housed by Caroma, such as Fowler, Clark, Irwell and Stylus; the ability to bookmark and share the site with people; while the core structure of the site is built with best practice methods: HTML and Javascript for an enhanced user experience, faster page loads, removal of unnecessary page loads, and eliminated all prior bugs.   

 

Results

The average time spent on site went up by 111% and the number of page views increased by 85%. Visitors now spend more time on the site, click through more pages and interacting with it more extensively.

Navigation has improved massively throughout the site, with at least 42% of visitors engaging with more than a couple of pages.

Dorf's customers have responded very positively to the new website, engaging with interactive functionalities as well as viewing product information. The site is now an incredible resource for Dorf product information and has been commended by other organisations in the bathroom manufacture industry. Dorf looks forward to being able to gather detailed data on their customers and understand their needs better. 

"The Website Marketing Group has been instrumental in assisting us in taking our rather sterile website and e-communications and technology enhancing to ensure greater engagement with the public, which has resulted in a much more dynamic user experience. This is now a powerful resource, of which we are very proud.” - Dorf

Visit the website: www.Dorf.com.au

To put your business at the forefront of digital innovation, give us a call on 
02 9639 2711 or go back to www.twmg.com.au

Get In Touch Testimonial from Stacey Smith, National Marketing Manager, B&D Doors and Openers

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